Privacy Policy

Last Updated: May 18, 2025.

[ApexPolyPro / Your Company LLC Name] ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website [https://www.google.com/search?q=YourWebsite.com], purchase our products (polycarbonate sheets), or otherwise interact with our services in Washington and Oregon states.

1. Information We Collect

We may collect the following types of information:

• a. Personal Information You Provide to Us:

  • Contact Information: Such as your name, shipping address, billing address, email address, and phone number when you place an order, create an account, or contact us.

  • Payment Information: Payment card details or other financial information when you make a purchase. (Note: We typically use third-party payment processors, and we may not directly store your full payment card details. This should be clarified based on your setup).

  • Communications: Records of your correspondence with us, including inquiries and customer support interactions.

• b. Information We Collect Automatically (Usage Data):

  • Device and Connection Information: Your IP address, browser type and version, operating system, device type, and an approximate geolocation based on IP address.

  • Website Usage Information: Pages you viewed on our site, the products you browsed, the date and time of your visit, time spent on pages, links clicked, and referring website addresses.

  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect this information. Please see our "Cookies and Tracking Technologies" section below for more details.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To process your orders, including payment processing and delivery of polycarbonate sheets.

• To provide, maintain, operate, and improve our website and services.

• To create and manage your account.

• To send you transaction confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

• To respond to your comments, questions, and provide customer service.

• To send you updates, newsletters, and marketing materials, where permitted by law and with your consent if required. You can opt-out of marketing communications at any time (see "Your Choices" below).

• To monitor and analyze trends, usage, and activities in connection with our services.

• To personalize your experience on our website.

• To comply with legal obligations and enforce our terms and conditions.

• For fraud prevention and security purposes.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information with third parties only in the ways that are described in this Privacy Policy, or with your consent:

• a. Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

  • Payment Processors: To securely process your payments (e.g., [Name of Payment Processor like Stripe, PayPal, Wix Payments - specify which ones you use]).

  • Shipping and Delivery Companies: To deliver your orders (e.g., [Name of Shipping Companies like UPS, FedEx, local carriers - specify which ones you use]).

  • Website Hosting and Maintenance Providers.

  • Email Marketing Providers: If you subscribe to our newsletters (e.g., [Name of Email Platform - specify if you use one]).

  • Analytics Providers: To help us understand website usage (e.g., Google Analytics). These service providers are authorized to use your personal information only as necessary to provide these services to us and are obligated to protect your information.

• b. Legal Requirements and Business Transfers:

  • We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect the personal safety of users of the Services, or protect against legal liability.

  • In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred as part of the transaction, subject to standard confidentiality agreements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons or pixels) to collect and use personal information about you, including to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction.

• What are Cookies: Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

• Your Choices Regarding Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

  • [Consider adding a link to a more detailed Cookie Policy if you use many types of cookies or for compliance with specific regulations like those in WA or OR regarding targeted advertising/profiling if applicable.]

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Your Choices and Rights

• Promotional Communications: You may opt-out of receiving promotional emails from us by following the "unsubscribe" link provided in those emails or by contacting us directly. Even if you opt-out of marketing communications, we may still send you non-promotional messages, such as those related to your account or orders.

• Access, Correction, Deletion: Depending on your location (e.g., Washington, Oregon) and applicable laws, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.

  • [This section MUST be tailored by a lawyer to reflect specific rights granted under Washington's My Health My Data Act (if applicable, though less likely for polycarbonate sales), Washington's general consumer privacy landscape, and the Oregon Consumer Privacy Act (OCPA) and how users can exercise them.]

7. Security

We use reasonable administrative, technical, and physical security measures to help protect the confidentiality and security of your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security."

8. Children's Privacy

Our services are not directed to individuals under the age of [Specify age, e.g., 13 or 16], and we do not knowingly collect personal information from children under this age. If we become aware that a child under [Specify age] has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. The date of the latest version will be posted at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

[ApexPolyPro / Your Company LLC Name] [Your Physical Address - Optional, but good for transparency] [Your City, State, Zip Code - WA or OR] Email: [Your Privacy Contact Email Address, e.g., privacy@apexpolypro.com] Phone: [Your Contact Phone Number - Optional]